We can assist with organising paperwork, helping you understand the next steps, supporting you with the Tell Us Once service (where applicable), contacting organisations with your permission, tracking progress and providing practical guidance throughout the process.

Our service is available to anyone dealing with the practical responsibilities following a bereavement, including family members, executors and close friends acting with the appropriate authority.

Yes. We can support you from the very beginning and help you understand the next steps, even if you’re unsure where to start.

No. We can explain how Tell Us Once works, help you prepare for it and support you through the process where appropriate.

Yes. With your written permission, we can communicate with many organisations to help reduce the amount of administration you need to manage yourself.

Depending on your circumstances, we can assist with banks, utility providers, insurers, mobile phone companies, broadband providers, subscription services, local authorities, pension providers and many other organisations.

Every bereavement is different. Some cases can be resolved within a few weeks, while others may take several months depending on the organisations involved.

No. However, some organisations may only discuss certain matters with the executor or next of kin. We’ll explain what authority is needed in your situation.

No. We provide practical administrative support only. We do not provide legal, financial or tax advice.

No. We do not apply for probate or administer estates. If probate is required, we can help you find an appropriately qualified professional. We also cannot act as an executor or make decisions on behalf of an estate.

No. We do not handle estate funds or make financial decisions on behalf of our clients.

However, we do:

✅ Inform the bank of the death (with the your written authority).

✅ Help gather the documents the bank requires.

✅ Liaise with the bank throughout the process.

✅ Keep you updated.

✅ Help complete the bank’s bereavement forms (where appropriate).

Absolutely. We treat all personal information with the utmost care and in accordance with UK data protection legislation.

Our pricing depends on the level of support you require. We offer both a Guidance Package and a Complete Support Package, beginning with a free initial consultation to help you choose the right option.